Vision und Strategie
Our vision
Every catering business in Europe knows one or more of our brands, which are highly regarded and preferentially purchased. We know our global opportunities and how to exploit them. 

We offer our employees a career home – a workplace that combines pleasure and professionalism.

Our strategy

We are Europe's number one B2B mail-order company and are one of the leading solution providers for hospitality and accommodation services. The Erwin Müller Group is actively shaping the market. 

We know the needs of our customers and place them at the centre of our thinking and action. We have excellent product and industry expertise. We know the strengths and weaknesses of our competitors. We recognize opportunities and exploit them quickly and consistently. 

We are the first point of contact for the products and services needed by our target group. Our customers love the quality and value of our products and services, as well as their attractive price-performance ratio. We establish powerful brands with high appeal in the market. 

We inspire our customers with every contact! 

We are a respected employer that provides attractive jobs. Thanks to their motivation and qualifications, all employees contribute to the success of the company as responsible and effective professionals. We attach great importance to the training of young people. Goal-oriented personnel development is a key management task. 

The reconciliation of work and family life is taken seriously in all parts of the company. Our collaborative work builds on our corporate values. These values are also the basis for our partnerships with suppliers and all other stakeholder groups.

We are an internationally operating, owner-managed company group. The management holding leads its subsidiaries to deliver outstanding performance. Leadership is based on clearly defined strategies, goals and responsibilities. Our effective organization is decisive and effective. 

We are a profitable group with an above-average equity ratio and regularly generate a double-digit EBIT margin. This makes us independent and gives us the strength to grow quickly and efficiently.

We are ONE enterprise and work together on the basis of our company values. Everyone works together to realize our shared vision.

Our leadership culture

The management culture of the Erwin Müller Group is characterized by a situational management model based on the guidelines of our 10 Management Principles, which are implemented throughout the Group.

We are role models

We treat our employees with the same respect, the same courtesy that we ourselves expect and put the values ​​of the owners and the Group into practice.

We work to realize our vision

We are fully committed to realizing the vision of the Group. Only people who promote the vision can be leaders.

We work in teams

We achieve our goals together and support our employees by enabling them to reach the agreed objectives, open up new perspectives and strive to constantly improve interaction.

We communicate openly

We openly communicate what bothers us, what is having an impact on cooperation and formulate our expectations precisely. We ensure that our employees receive all necessary information in a timely manner. But we don’t forget to give positive feedback.

We act sustainably

Every decision is examined to see whether it has a lasting impact on our environment from an entrepreneurial and social perspective, and whether it contributes to the realization of our vision.

We set and achieve goals

We agree on clear goals. In doing so, we recognize success and failure and build up appropriate measures to secure the company's success.

We promote and challenge our employees

We mentor our employees and support them in the development of all the expertise they and the company require. We recognize the abilities of our employees, promote them in a targeted manner and evaluate and reward them at all times.

We delegate

Delegating means to transfer responsibility. Responsibilities are clearly defined – in accordance with the abilities of the employees.

We trust each other

Only a collaboration based on trust can achieve top performance. If a trusting relationship is impaired, we promptly make every effort to restore trust.

We protect occupational health

We ensure that all health-promoting measures are taken at the workplace and that employees are not unduly burdened by additional work.